Remote Elevator Service Training Specialist

KONE, Inc; Tampa (FL); A distancia; USD 120.000 - 158.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K matching

Pension plan

Comprehensive health care

Paid holidays and paid time off

Descripción de la vacante

KONE is seeking a Service Training Specialist – Technician Experience to develop the next generation of elevator technicians and supervisors. You will plan and conduct training programs covering service, maintenance, repair methods, and operational processes.

Working with Service Operations, you will identify competency gaps, localize training content, and ensure field leaders have the skills to drive safety, quality, and operational excellence while adapting programs to evolving business needs.

Formación

• Minimum 5 years hands-on elevator industry experience.
• Demonstrated experience mentoring, coaching, training, or developing elevator personnel.
• Strong service operations knowledge with demonstrated technical troubleshooting expertise.
• Understanding of elevator industry workflows, field processes, tools, and digital applications.
• Proven ability to influence and develop technicians through leadership.

Responsabilidades

• Plan and conduct technical training programs for technicians covering new and existing service methods.
• Collaborate with Service Operations leaders to identify competency development needs.
• Develop and localize training programs to support regional business needs.
• Ensure training content reflects real-world technician challenges and best practices.
• Coach technicians and frontline leaders in support of operational excellence.

Conocimientos

Elevator industry experience

Mentoring and coaching

Service operations knowledge

Field processes and workflows

Leadership and supervision

Presentation and communication

Union environment experience

Safety and continuous improvement

Descripción del empleo

KONE is seeking a Service Training Specialist – Technician Experience to develop the next generation of elevator technicians and supervisors. You will plan and conduct training programs covering service, maintenance, repair methods, and operational processes.

Working with Service Operations, you will identify competency gaps, localize training content, and ensure field leaders have the skills to drive safety, quality, and operational excellence while adapting programs to evolving business needs.