Remote Program Operations Specialist

Magic; United States; Remote; USD 20,058,000 - 23,144,000; Full time

Job summary

Magic is seeking an execution-focused Operations role to run our annual education and community programs. You will translate leadership plans into on-time delivery, airtight logistics, and seamless member experiences while maintaining quality and scale across events.

You will coordinate faculty, manage curriculum logistics, run virtual and in-person experiences, and supervise vendor relations. This is a remote, 40-hour-per-week role with a strong emphasis on process, cadence, and KPI tracking.

Qualifications

• 2–5 years coordinating operations for established programs such as professional/executive education, associations/membership communities, certification/CPE, masterminds, or conference/live event series
• Proven experience producing events and managing vendors
• Hands-on project management using a PM platform (e.g., Asana/ClickUp/Trello) and SOP ownership
• Demonstrated coordination with faculty/experts/speakers and cross-functional teams (e.g., marketing)

Responsibilities

• Own and manage the annual educational calendar once set by leadership
• Execute project plans, drive timelines, and keep cross-functional contributors on deadline
• Proactively identify and resolve scheduling conflicts, dependencies, and risks
• Coordinate faculty/experts scheduling, prep, materials, and communications
• Manage curriculum logistics and asset readiness (slides, handouts, pre-work, recordings)
• Serve as the central point of contact for recruited speakers and expert network logistics
• Produce virtual and in-person experiences end-to-end (run-of-show, tech checks, on-site flow)
• Manage event logistics and vendors (venues, A/V, platforms, catering, travel as needed)
• Run member onboarding, engagement, and renewal workflows using established playbooks
• Coordinate with marketing on launches and enrollment campaigns per calendar
• Track and report program revenue, expenses, enrollment, attendance, engagement, and retention
• Maintain dashboards and post-event reporting; relay insights to inform iterative improvements
• Maintain and refine SOPs and repeatable operating systems
• Run the project-management system to ensure daily accountability and task clarity
• Flag risks, gaps, and issues to the Founder quickly with proposed next steps

Skills

Operations coordination

Event logistics

Project management tools

Vendor management

Tools

Asana

ClickUp

Trello

CRM

LMS

Job description

Magic is seeking an execution-focused Operations role to run our annual education and community programs. You will translate leadership plans into on-time delivery, airtight logistics, and seamless member experiences while maintaining quality and scale across events.

You will coordinate faculty, manage curriculum logistics, run virtual and in-person experiences, and supervise vendor relations. This is a remote, 40-hour-per-week role with a strong emphasis on process, cadence, and KPI tracking.