Remote Education Funding Advisor

Maryland Connect; United States; Remote; USD 40,000 - 54,000; Full time

Benefits offered by this job

Time Off

Health Coverage

Retirement Plans

Tuition Remission

Job summary

University of Maryland Global Campus (UMGC) seeks a Financial Solutions Advisor. The role partners with learners to create funding plans using federal student aid, military benefits, employer benefits and self‑pay options to remove financial obstacles to education.

In a fast‑paced, data‑driven environment, you’ll work with Admissions, Financial Aid, Student Accounts and Success Coaches, guiding learners from admission through graduation across multiple channels (email, chat, text, calls).

Qualifications

• An earned bachelor’s degree and 2–3 years of relevant work experience in an applicable role.
• Excellent customer service, time management, problem solving, interpersonal, oral and written communications skills, with strong attention to detail.

Responsibilities

• Document, maintain, and track learner interactions in the CRM system.
• Meet department metrics standards monthly.
• Collaborate with Admissions, Success Coach, Financial Aid, and Student Accounts teams.
• Provide funding guidance and life-cycle support from admission through graduation.

Education

Bachelor’s degree

Job description

University of Maryland Global Campus (UMGC) seeks a Financial Solutions Advisor. The role partners with learners to create funding plans using federal student aid, military benefits, employer benefits and self‑pay options to remove financial obstacles to education.

In a fast‑paced, data‑driven environment, you’ll work with Admissions, Financial Aid, Student Accounts and Success Coaches, guiding learners from admission through graduation across multiple channels (email, chat, text, calls).