Remote Education Admissions Specialist

Education Affiliates; United States; Remote; USD 32,000 - 45,000; Full time

Job summary

Education Affiliates in the United States is seeking a front-line information specialist who represents EA schools by phone, guiding prospective students through campus information and program details with courtesy and professionalism.

You will transfer calls to the correct campus, provide accurate information about programs, outcomes, student services, and financial considerations, and uphold high quality standards while maintaining a reliable attendance record.

Qualifications

• High School Diploma or GED is required.
• Ability to learn customer service applications.
• Excellent typing and communication skills.

Responsibilities

• Transfers phone calls to appropriate campus
• Provides information about campuses
• Provides a professional company image through phone interaction
• Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students
• Organizes workflow to meet departmental goals
• Mee ts all quality standards
• Regular and reliable attendance

Skills

Persuasive communication skills

Typing 20-25 wpm

Previous call center experience

Record of achievement

Integrity and intelligence

Multi-tasking under deadlines

Detail orientation and organization

Interact effectively with prospective

Education

High School Diploma or GED

Job description

Education Affiliates in the United States is seeking a front-line information specialist who represents EA schools by phone, guiding prospective students through campus information and program details with courtesy and professionalism.

You will transfer calls to the correct campus, provide accurate information about programs, outcomes, student services, and financial considerations, and uphold high quality standards while maintaining a reliable attendance record.