Renewal Specialist

Cambium Learning Group; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Home office stipend

Remote-first environment

Job summary

Cambium Learning Group is seeking a Renewal Specialist to own end-to-end renewals for our preK–12 literacy curriculum SaaS offerings. You will nurture relationships with school and district partners, quote renewals, and close multi-year commitments from a remote US-based location.

You’ll collaborate with Sales, Customer Success, and Operations to optimize renewal processes, forecast accurately, and identify cross-sell opportunities while maintaining high customer satisfaction.

Qualifications

• 1–3 years of experience in sales, renewals, or quota-carrying roles.
• Proven ability to manage a sales process, negotiate renewals, and close business.
• Experience using Salesforce CRM and proficiency with Microsoft Office or Google Suite.
• Excellent communication and interpersonal skills with diverse stakeholders
• Self-motivated, adaptable, and proactive in solving problems and improving workflows
• Experience using Salesforce CRM and proficiency with Microsoft Office or Google Suite

Responsibilities

• Own the full renewal cycle for an assigned book of accounts, from outreach through close.
• Build trusted relationships with existing customers to secure multi-year commitments.
• Provide timely renewal pricing quotes and negotiate terms with school and district decision makers.
• Identify cross-sell and upsell opportunities within the SaaS/New Curriculum portfolio and partner with Account Executives to expand accounts.
• Identify Professional Learning opportunities surfaced during the renewal process and hand them off through cross-motion referrals.
• Review contracts, verify user counts, and ensure compliance with licensing agreements.
• Use Salesforce CRM to track the renewal pipeline, update forecasts, and maintain account accuracy.
• Collaborate with Sales leadership, Customer Success, and Operations to improve renewal processes and handoffs.
• Conduct customer-facing demonstrations of Lexia’s SaaS/New Curriculum programs to reinforce impact and value.
• Analyze usage, adoption, and account trends to support renewals.

Skills

Communication skills

Organizational skills

Time management

Remote-work mindset

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

Location: Remote, US. Candidate must reside and work within US. Ideal candidate will reside within the assigned territory/time zone.

Job Overview

The Renewal Specialist owns the end-to-end renewal process for our preK–12 schools and districts literacy curriculum software, playing a critical role in protecting recurring revenue. This role strengthens customer relationships and ensures a seamless renewal experience for school and district partners. Success will be measured by renewal attainment and forecasting accuracy.

Job Responsibilities

• Own the full renewal cycle for an assigned book of accounts, from outreach through close, ensuring timely receipt of purchase orders
• Build effective, trusted relationships with existing customers to secure multi-year commitments
• Provide timely renewal pricing quotes and negotiate terms directly with school and district decision makers
• Identify cross-sell and upsell opportunities within the SaaS/New Curriculum portfolio and partner with Account Executives to expand accounts
• Identify Professional Learning opportunities surfaced during the renewal process and hand them off to the appropriate counterpart through the established cross-motion referral process
• Review contracts, verify user counts, and ensure compliance with licensing agreements
• Use Salesforce CRM to track the renewal pipeline, update forecasts, and maintain account accuracy
• Collaborate cross-functionally with Sales leadership, Customer Success, and Operations to improve renewal processes and handoffs
• When needed, conduct customer-facing demonstrations of Lexia’s SaaS/New Curriculum programs to reinforce impact and value
• Analyze usage, adoption, and account trends to support renewals

Job Requirements

• 1–3 years’ experience in sales, sales support, renewals, or a quota-carrying role
• Proven ability to manage a sales process, negotiate renewals, and close business
• Exceptional organizational and time-management skills with attention to detail and the ability to work in a high-volume, fast-paced, remote environment
• Excellent communication and interpersonal skills, comfortable engaging decision makers and able to tailor messaging to different stakeholders
• Self-motivated, adaptable, and proactive in solving problems and improving workflows
• Experience using Salesforce CRM and proficiency with Microsoft Office or Google Suite
• Ability to quickly master tech tools and learn how to demonstrate product
• Passion for education and commitment to improving literacy outcomes

Preferred Qualifications

• Preferred experience in SaaS, EdTech, or subscription-based renewals
• Preferred familiarity with K–12 school and district buying cycles
• Preferred history of meeting or exceeding renewal or sales targets

Remote First Work Environment

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.

To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team.

If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.

Cambium Learning® Group

Cambium Learning® Group is the education essentials company. With an intentionally curated portfolio of respected global brands, Cambium serves as a leader in the education space, helping millions of educators and students feel more universally valued each and every day.

In everything we do and across all our brands, we focus on the elements that are most essential to the success of education.

Our family of companies includes:

• Cambium Assessment
• Lexia® Learning
• Learning A-Z® Voyager
• Sopris Learning® ExploreLearning®
• Time4Learning®
• Kurzweil Education®

To learn more about the Cambium organization and our other career opportunities, visit www.cambiumlearning.com/about-us/careers

As a group, we value:

• Simplicity - Across all our teams and all areas of our business, we create simplicity, making things easier and more clear for all those we work with.
• Certainty - We continually strive to eliminate doubt, delivering solutions, services and communications that our customers know they can count on.
• Now - We understand the need to make a difference not only for the future, but for today, and our people are committed to making the most of each moment we spend serving our customers.