Remote EDI Support Specialist

Gainwell Technologies; Montana; Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Generous vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Job summary

Gainwell Technologies is seeking an EDI Helpdesk Representative to work remotely within the United States. In this role, you will serve as the first point of contact for healthcare providers, handling inquiries and issues related to electronic data interchange (EDI).

The ideal candidate should have a High School Diploma and at least two years of customer service experience. This position offers a competitive salary range of $35,000 to $50,000 per year along with comprehensive benefits, including health coverage and a flexible vacation policy.

Qualifications

• Minimum two years of experience in related customer service or support fields.
• Strong attention to detail in a remote working environment.

Responsibilities

• Serve as the first point of contact for EDI-related inquiries.
• Research and troubleshoot provider issues.
• Process provider and member updates.
• Maintain accuracy and documentation standards.

Skills

Customer service experience

Verbal and written communication

Microsoft Office proficiency

Ability to work independently

Education

High School Diploma or GED

Job description

Gainwell Technologies is seeking an EDI Helpdesk Representative to work remotely within the United States. In this role, you will serve as the first point of contact for healthcare providers, handling inquiries and issues related to electronic data interchange (EDI).

The ideal candidate should have a High School Diploma and at least two years of customer service experience. This position offers a competitive salary range of $35,000 to $50,000 per year along with comprehensive benefits, including health coverage and a flexible vacation policy.