Remote Economic Support Specialist: Eligibility & Benefits

Walworth County; Elkhorn (WI); Remote; USD 42,000 - 56,000; Full time

Job summary

Walworth County is seeking an Economic Support Specialist to determine initial and continued eligibility for Medical Assistance, BadgerCare Plus, Food Share, Child Care, and related programs. This role includes conducting intake/renewal interviews, explaining eligibility requirements, and handling sensitive data with HIPAA compliance.

Remote work is available upon meeting performance requirements; hours are Monday–Friday with flexible scheduling, and bilingual Spanish is preferred for wider

Qualifications

• Two years of experience in Economic Support or related fields is required.
• Ability to perform basic math including rates, ratios and percentages.
• Bi-lingual in Spanish preferred.

Responsibilities

• Provide intake and renewal interviews to determine eligibility for Medicaid, SNAP, Child Care and related programs.
• Explain program requirements and rights/responsibilities to consumers.
• Enter data accurately into CARES and other systems, maintaining confidentiality.

Skills

Customer service

Spanish language

Education

High School plus two additional years of formal preparation

Tools

Typewriter Copy Machine

Telephone FAX Machine

Calculator

Personal Computer/Printer

Job description

Walworth County is seeking an Economic Support Specialist to determine initial and continued eligibility for Medical Assistance, BadgerCare Plus, Food Share, Child Care, and related programs. This role includes conducting intake/renewal interviews, explaining eligibility requirements, and handling sensitive data with HIPAA compliance.

Remote work is available upon meeting performance requirements; hours are Monday–Friday with flexible scheduling, and bilingual Spanish is preferred for wider