Hybrid Economic Support Specialist | Eligibility & Benefits

Spring Green; Baraboo (WI); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Sauk County is seeking an Economic Support Specialist to determine eligibility for Economic Support Programs such as Food Share, Medicaid, and Badger Care Plus. The role supports the Human Services team in a hybrid work environment after training and is funded through 2027.

The position requires a high school diploma, office experience, and state certification within 6 months. Opportunities include ongoing training and advancement within Sauk County’s Human Services division.

Qualifications

• High School diploma or equivalent
• 1 year of general office experience
• Attend a virtual, state-sponsored certification training for approximately 6-8 weeks
• Become Wisconsin State Economic Support Specialist certified within 6 months of start date
• Associate’s degree in Business or another related field
• Wisconsin State Economic Support Specialist certified

Responsibilities

• Interview applicants to determine eligibility for benefits, processing applications, updating changes, and assisting with paperwork in person, on the phone, or electronically.
• Interpret eligibility by interviewing, researching, and applying Federal and State policies.
• Answer calls and address customer issues with high level customer service as part of the Capital Consortium Call Center.
• Review client data to determine continued program and benefit eligibility with respect and compassion.
• Assist non-English speaking clients with their needs using online tools and/or interpreters.
• Represent agency at administrative fair hearings.
• And other duties as assigned.

Skills

Interviewing

Processing applications

Administrative support

Customer service

Education

High School diploma or equivalent

1 year general office experience

Attend virtual state-sponsored certification training 6-8 weeks

Associate’s degree in Business or related field

Wisconsin State Economic Support Specialist certified within 6 months

Wisconsin State Economic Support Specialist certified

Job description

Sauk County is seeking an Economic Support Specialist to determine eligibility for Economic Support Programs such as Food Share, Medicaid, and Badger Care Plus. The role supports the Human Services team in a hybrid work environment after training and is funded through 2027.

The position requires a high school diploma, office experience, and state certification within 6 months. Opportunities include ongoing training and advancement within Sauk County’s Human Services division.