Remote eClinicalWorks EHR Trainer & Workflow Specialist

Silversmith Capital Partners; Los Angeles (CA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

Silversmith Capital Partners seeks an experienced eClinicalWorks Clinical EHR Trainer to deliver end-user training across healthcare organizations. You will train providers, nurses, medical assistants, and front-office staff, emphasizing system functionality and user adoption.

Responsibilities include remote and onsite sessions, workflow discovery, EHR optimization, and developing training materials. Travel to Los Angeles and surrounding areas for go-live support is required, with occasional

Qualifications

• Deliver remote and onsite eClinicalWorks training for providers, clinical staff, administrative users, and leadership teams.
• Provide role-based instruction on eCW functionality and standard workflows.
• Assist with basic workflow review and communicate training needs or concerns to project leadership.
• Support users with templates, order sets, structured data, alerts, and clinical documentation workflows.
• Facilitate end-user training sessions, refresher training, and system demonstrations.
• Create and update training materials, quick-reference guides, and workflow documentation.
• Support EHR implementations, upgrades, go-lives, and post-go-live training activities.
• Help users understand and adopt new eCW functionality and recommended practices.
• Collaborate with project managers, consultants, and technical teams to complete assigned training activities.
• Provide responsive and professional customer service to clients.
• Document training activities, attendance, user feedback, and follow-up needs.

Responsibilities

• Deliver remote and onsite eClinicalWorks training for providers, clinical staff, administrative users, and leadership teams.
• Conduct workflow discovery sessions and assess current-state clinical operations.
• Develop recommendations for workflow improvements and EHR optimization.
• Configure and support templates, order sets, structured data, alerts, and clinical documentation workflows.
• Facilitate training sessions and optimization workshops.
• Create training materials, quick reference guides, and workflow documentation.
• Support EHR implementations, upgrades, go-lives, and post-go-live optimization efforts.
• Assist clients with adoption of new eCW functionality and best practices.
• Collaborate with project managers, consultants, and technical teams to ensure project success.
• Build strong client relationships through exceptional customer service and subject matter expertise.
• Document consulting activities, findings, recommendations, and project deliverables.

Skills

eCW training

Training delivery

Client communication

Team collaboration

Travel readiness

Public speaking

Tools

healow tools

Job description

Silversmith Capital Partners seeks an experienced eClinicalWorks Clinical EHR Trainer to deliver end-user training across healthcare organizations. You will train providers, nurses, medical assistants, and front-office staff, emphasizing system functionality and user adoption.

Responsibilities include remote and onsite sessions, workflow discovery, EHR optimization, and developing training materials. Travel to Los Angeles and surrounding areas for go-live support is required, with occasional