Remote eBilling Specialist: Legal Billing & Client Support

Greenberg Traurig, LLP; Austin (TX); À distance; USD 65 000 - 90 000; Plein temps

Résumé du poste

Greenberg Traurig, LLP is seeking an eBilling Specialist to manage electronic billing for e-clients, implementing onboarding, and ensuring timely, accurate invoices. The role collaborates with attorneys, billing staff, and offices to resolve issues and maintain client guidelines.

The position supports accruals, budgets, and vendor portals while maintaining compliance with firm policies and client standards. Remote-based with potential travel for training.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Minimum 2 years in legal billing or eBilling within a law firm or professional services environment.

Responsabilités

• Implements and onboards new clients onto eBilling platforms, including setup, mapping, and maintenance of client billing information within the firm’s eBillingHub
• Submits electronic invoices accurately and timely in accordance with client eBilling guidelines
• Monitors invoice status and manage rejections, reductions, and appeals to ensure maximum recovery
• Researches and resolves invoice discrepancies by collaborating with attorneys, assistants, billing teams, and client representatives
• Identifies and resolves rejection code issues; reviews and analyzes recurring rejections to identify root causes and ensure similar issues do not occur on future bills
• Maintains and updates client billing requirements, rules, and vendor portal settings
• Submits accruals and budgets through third-party vendor systems as required by clients
• Manages submission and maintenance of timekeeper approvals on client vendor sites
• Works closely with local offices to coordinate workflows and ensure successful invoice processing
• Generates and reviews billing reports to track submission status, outstanding invoices, and client trends
• Provides support to internal staff regarding procedures and client requirements
• Ensures compliance with firm policies and client standards
• Flexibility to attend onsite trainings, work overtime and conduct business travel as needed

Connaissances

High-volume eBilling

Deadline-driven

Attention to detail

Analytical/problem-solving

Effective communication

Team collaboration

Formation

Bachelor’s degree or equivalent

2+ years legal billing/eBilling experience

Outils

Legal Tracker

BillingPoint

CounselLink

eBillingHub

Elite

Description du poste

Greenberg Traurig, LLP is seeking an eBilling Specialist to manage electronic billing for e-clients, implementing onboarding, and ensuring timely, accurate invoices. The role collaborates with attorneys, billing staff, and offices to resolve issues and maintain client guidelines.

The position supports accruals, budgets, and vendor portals while maintaining compliance with firm policies and client standards. Remote-based with potential travel for training.