Remote eBay Marketplace Growth Specialist

Solera Corporation; Illinois; Hybrid; USD 70,000 - 110,000; Full time

Job summary

The Solera group seeks an eBay Growth Advisor to drive growth, retention, and account health for Hollander’s eBay program sellers. You will act as the eBay SME, working with Sales, Product, and Support to resolve issues and optimize marketplace performance.

You will monitor seller health, lead onboarding, and provide data-driven insights to improve revenues and seller success while representing Solera at industry events and with partners.

Qualifications

• Bachelor’s degree preferred; equivalent work experience will be considered.
• 2–4 years of experience in account management, sales, ecommerce, or marketplace environments (eBay, Amazon, Shopify, etc).
• Strong written and verbal communication skills; ability to present, train, and engage effectively with diverse audiences.
• Strong analytical and reporting skills; translate insights into growth strategies.
• Experience in marketplace listing management, inventory optimization, pricing strategy, and performance monitoring.

Responsibilities

• Manage a portfolio of eBay sellers, focusing on GMV growth, retention, listing quality, and marketplace performance.
• Monitor seller health metrics including ratings, service metrics, policy flags, and GMV trends; engage at-risk accounts to mitigate churn.
• Lead onboarding and training initiatives for new sellers to ensure successful ramp-up.
• Troubleshoot listing, compliance, and eLINK integration issues; collaborate with Product, Development, and Technical Support teams.
• Serve as the voice of the customer by providing feedback, marketplace insights, and product recommendations to Sales and cross-functional stakeholders.
• Partner with Sales to provide product expertise, collateral, and eLINK demos.

Skills

Account management

Ecommerce analytics

Communication skills

Marketplace platforms

SaaS experience

Education

Bachelor’s degree preferred

Tools

Excel

Word

PowerPoint

Outlook

Job description

The Solera group seeks an eBay Growth Advisor to drive growth, retention, and account health for Hollander’s eBay program sellers. You will act as the eBay SME, working with Sales, Product, and Support to resolve issues and optimize marketplace performance.

You will monitor seller health, lead onboarding, and provide data-driven insights to improve revenues and seller success while representing Solera at industry events and with partners.