Remote eBay Growth Account Manager

Solera Holdings, LLC.

United States

Remote

USD 60,000 - 90,000

Full time

4 hours ago

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Job summary

Solera Holdings, LLC. is seeking an eBay Growth Advisor to drive growth, retention, and account health for Hollander’s eBay Program sellers.

You will be the subject matter expert on eBay Parts & Accessories and the eLINK listing platform, collaborating with Sales, Product, and Technical Support to improve marketplace performance. The role requires 2–4 years in account management or ecommerce, strong communication, and analytical skills, with travel around 30% for events and customer visits.

Qualifications

Bachelor's degree preferred or equivalent work experience.
2–4 years of experience in account management, sales, ecommerce, or marketplace environments.
Strong written and verbal communication with ability to present and train diverse audiences.
Analytical and reporting skills to translate data into growth actions.
Experience in automotive services is a plus.

Responsibilities

Manage a portfolio of eBay sellers focusing on GMV growth and overall marketplace performance.
Monitor seller health metrics and proactively engage at-risk accounts to reduce churn.
Lead onboarding and training for new sellers to ensure successful ramp-up.
Troubleshoot listing, compliance, and eLINK integration issues with cross-functional teams.
Provide marketplace feedback and product recommendations to stakeholders.
Partner with Sales to deliver product expertise, collateral, and demos.
Support email communication initiatives and account health outreach.
Represent Hollander-Solera as an eBay SME at events and industry panels.