Remote EAP Counselor — 24/7 Mental Health Support

CVS Health Corporation; Northern (KY); Hybrid; USD 67,000 - 143,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

PTO

Retirement savings

Job summary

CVS Health is hiring a fully remote EAP Counselor to provide on-demand single-session consultations, assessments, and triage for members nationwide. The role emphasizes briefer, accessible mental health support via video, chat, or phone, with a focus on timely connections and high-quality care.

The position requires a Master’s in counseling and an active independent license in the practice state, with 1+ years of crisis intervention experience.

Qualifications

• Licensed independent behavioral health clinician in the state of work.
• Date-based credentialing: valid license to practice.
• 1+ years of crisis intervention experience.
• Experience with multiple communication platforms is a plus.

Responsibilities

• Deliver on-demand single-session consultations and clinical assessments.
• Provide triage and informational services via video, chat, or phone.
• Support members with accurate referrals to appropriate resources.
• Utilize technology platforms to optimize member experience.

Skills

Crisis intervention

Clinical licensure

Communication skills

Education

Master's degree in counseling

Tools

Video conferencing

Job description

CVS Health is hiring a fully remote EAP Counselor to provide on-demand single-session consultations, assessments, and triage for members nationwide. The role emphasizes briefer, accessible mental health support via video, chat, or phone, with a focus on timely connections and high-quality care.

The position requires a Master’s in counseling and an active independent license in the practice state, with 1+ years of crisis intervention experience.