Remote EAP Clinical Counselor – Crisis & Support

Workplace Options; Tallahassee (FL); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Full benefits package

Paid time off

401k match

Clinical supervision

Training/tuition reimbursement

Wellness rewards

Access to EAP benefits

Mentorship Program

24/7 risk-call support

Job summary

Workplace Options is hiring an EAP Clinical Counselor to provide mental health support via phone, video, chat and email from a remote Florida-based setting. The role emphasizes empathetic, culturally sensitive care across diverse ages and backgrounds, with a focus on short-term counselling and crisis management.

Qualifications include a Master’s degree in relevant field and at least 2 years of direct client-contact experience.

Qualifications

• Master’s degree in Social Work, Counseling or Psychology required.
• Minimum 2 years direct client-contact providing counseling or mental health services.
• Experience using clinical assessment tools and short-term counselling modalities (e.g., Solution-Focused, CBT, Mindfulness).

Responsibilities

• Provide single session telephonic and videocounselling, in-the-moment support and crisis management
• Assess clients to determine suitability for short-term counselling
• Manage high-risk calls and coordinate with at-risk individuals
• Refer clients to internal or external resources as part of holistic care
• Develop clear, concise treatment plans for clients
• Maintain clinical documentation in the case management system
• Perform additional tasks as needed by management

Skills

Direct client contact counseling

Crisis intervention

Assessment tools usage

Short-term counselling modalities

Integrative/Systemic counselling

Crisis risk management

Diversity and multicultural engagement

Education

Master’s degree in Social Work, Counseling or Psychology

Job description

Workplace Options is hiring an EAP Clinical Counselor to provide mental health support via phone, video, chat and email from a remote Florida-based setting. The role emphasizes empathetic, culturally sensitive care across diverse ages and backgrounds, with a focus on short-term counselling and crisis management.

Qualifications include a Master’s degree in relevant field and at least 2 years of direct client-contact experience.