Remote EAM Implementation Consultant

Trapeze Group; New Jersey; Híbrido; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Trapeze Group is seeking an Implementation Consultant to support remote deployment of Trapeze EAM software solutions in North America. You will collaborate with clients and internal teams to ensure successful implementation and customer success.

Travel up to 50% is required, with on-site or remote engagements as needed. You will master the EAM product suite, analyze business requirements, and produce design artifacts, gap analyses, and documentation while coordinating with Project Managers to

Qualificações

• Familiar with EAM software and implementation best practices.
• Experience integrating EAM with other enterprise solutions.
• Ability to analyze data and generate actionable insights.
• Knowledge of databases, SQL, and scripting languages.
• Strong troubleshooting, testing, problem solving and analysis skills.
• Ability to understand and write technical documentation and communicate to non-technical audiences.
• MS Office proficiency: Excel, PowerPoint, Project, Visio.
• Experience in agile/hybrid/waterfall software implementation.
• Ability to travel up to 50%.

Responsabilidades

• Mastering the Trapeze EAM product suite and providing subject matter expertise to Trapeze's EAM customers.
• Analyzing customers’ business requirements and objectives to develop business processes to meet their needs.
• Developing and delivering project artifacts such as process diagrams, gap analysis documentation, and functional and technical design documents throughout a project.
• Working with the Project Manager to ensure we deliver within project scope, budget, and timeline.
• Working with Product and Development to report product issues and communicate gaps from customer’s perspective.
• Perform testing, training, consulting, or other support for customers.
• Supporting other parts of the business as needed (Sales, Customer Care, Product/Development).
• Traveling to customer sites in North America to help improve their operations with Trapeze's products and services.

Conhecimentos

EAM knowledge

Implementation practices

Data analysis

SQL

Documentation

Communication

Project coordination

Agile/hybrid/waterfall

Ferramentas

Excel

PowerPoint

Project

Visio

Descrição da oferta de emprego

Trapeze Group is seeking an Implementation Consultant to support remote deployment of Trapeze EAM software solutions in North America. You will collaborate with clients and internal teams to ensure successful implementation and customer success.

Travel up to 50% is required, with on-site or remote engagements as needed. You will master the EAM product suite, analyze business requirements, and produce design artifacts, gap analyses, and documentation while coordinating with Project Managers to