Remote E-Referral Specialist - Patient Access & Intake

Humana Inc; Frankfort (KY); Remote; USD 40,000 - 52,000; Full time

Job summary

CenterWell Home Health is seeking an E-Referral Specialist to manage multiple e-referral systems, review referrals for patient eligibility, and communicate decisions with branch teams. You will handle documentation, compliance, and follow-up in a remote work setting.

The role requires a high school diploma, typing speed of 40 wpm, and proficiency with MS Office. Travel is minimal; a strong attention to detail and timely communication are essential.

Qualifications

• High School Diploma or equivalent required.
• Typing speed of 40 wpm or more.
• Ability to process and analyze data, generate reports.

Responsibilities

• Monitor e-referral systems and alerts.
• Handle email requests to pull referrals and follow up.
• Scan docs to determine eligibility.
• Track referral status and provide weekly updates.
• Communicate status with branches, sales, leadership.
• Maintain ERST log and ROC decisions.
• Maintain productivity per standards.
• Ensure compliance with policies and procedures.

Skills

Typing 40 wpm

MS Office

Math/data analysis

Attention to detail

Time management

Communication with management

Ability to work with multiple screens

Fluent English

Attendance reliability

Travel readiness

Education

High School Diploma or equivalent

Associates degree

Tools

EPIC systems

eReferral portals

Job description

CenterWell Home Health is seeking an E-Referral Specialist to manage multiple e-referral systems, review referrals for patient eligibility, and communicate decisions with branch teams. You will handle documentation, compliance, and follow-up in a remote work setting.

The role requires a high school diploma, typing speed of 40 wpm, and proficiency with MS Office. Travel is minimal; a strong attention to detail and timely communication are essential.