Remote E-commerce Sales Specialist | Drive Online Conversions

Placements24; United States; Remote; CAD 40,000 - 64,000; Full time

Benefits offered by this job

Remote work

Health benefits

Paid time off

Training and development

Job summary

Placements24 is seeking a driven E-commerce Sales Representative for a fully remote position. You will engage with potential customers, assist with online purchases, and drive sales through proactive communication and support.

You will leverage CRM tools and ecommerce platforms to provide product information, answer queries, and guide customers through the sales funnel, contributing to the growth of the digital storefront.

Qualifications

• Experience in sales, customer service, or e-commerce support.
• Excellent communication, negotiation, and interpersonal skills.
• Familiarity with CRM software and e-commerce platforms.
• A results-oriented mindset with a strong desire to achieve sales goals.

Responsibilities

• Respond to customer inquiries via live chat, email, and phone regarding products and orders.
• Proactively engage website visitors to assist, answer questions, and overcome barriers.
• Guide customers through the online sales process for a seamless experience.
• Hustle to achieve individual and team sales targets by promoting products and services.
• Document customer interactions and sales activities in the CRM system.
• Collaborate with marketing to provide feedback on customer needs and trends.

Skills

Sales experience

Communication skills

CRM familiarity

Remote work mindset

High school diploma

Education

High school diploma

Bachelor’s degree beneficial

Tools

CRM software

E-commerce platforms

Job description

Placements24 is seeking a driven E-commerce Sales Representative for a fully remote position. You will engage with potential customers, assist with online purchases, and drive sales through proactive communication and support.

You will leverage CRM tools and ecommerce platforms to provide product information, answer queries, and guide customers through the sales funnel, contributing to the growth of the digital storefront.