Remote E‑commerce Assistant: Listings, Orders & Support

remote work; United States; Remote; USD 15,000 - 17,000; Full time

Job summary

Remote Recruitment is hiring an E-commerce Assistant for a UK-based employer, fully remote from South Africa. You will load products, manage listings, process orders and handle customer queries as part of a South African team placed with UK employers.

Work UK hours, with daily updates to listings and promotions. Must have experience with Shopify/WooCommerce/Magento, strong Excel skills and accurate product copy. Remote from South Africa, long-term placement.

Qualifications

• Experience with an e-commerce platform such as Shopify, WooCommerce or Magento.
• Clear, accurate product copywriting.
• Comfortable using Excel or Google Sheets for bulk product uploads.
• Attention to pricing, stock, and product data.
• Customer-focused written English.

Responsibilities

• Create and update product listings, images and descriptions.
• Keep pricing, stock levels and categories accurate across the store.
• Process orders, returns and refunds.
• Respond to customer queries about orders and products.
• Support promotions, discount codes and seasonal campaigns.
• Report on sales, traffic and best-selling lines.

Skills

Shopify

WooCommerce

Magento

Product copywriting

Written English

Tools

Excel/Google Sheets

Job description

Remote Recruitment is hiring an E-commerce Assistant for a UK-based employer, fully remote from South Africa. You will load products, manage listings, process orders and handle customer queries as part of a South African team placed with UK employers.

Work UK hours, with daily updates to listings and promotions. Must have experience with Shopify/WooCommerce/Magento, strong Excel skills and accurate product copy. Remote from South Africa, long-term placement.