E-commerce Assistant

remote work; United States; Remote; USD 15,000 - 17,000; Full time

Job summary

Remote Recruitment is hiring an E-commerce Assistant for a UK-based employer, fully remote from South Africa. You will load products, manage listings, process orders and handle customer queries as part of a South African team placed with UK employers.

Work UK hours, with daily updates to listings and promotions. Must have experience with Shopify/WooCommerce/Magento, strong Excel skills and accurate product copy. Remote from South Africa, long-term placement.

Qualifications

• Experience with an e-commerce platform such as Shopify, WooCommerce or Magento.
• Clear, accurate product copywriting.
• Comfortable using Excel or Google Sheets for bulk product uploads.
• Attention to pricing, stock, and product data.
• Customer-focused written English.

Responsibilities

• Create and update product listings, images and descriptions.
• Keep pricing, stock levels and categories accurate across the store.
• Process orders, returns and refunds.
• Respond to customer queries about orders and products.
• Support promotions, discount codes and seasonal campaigns.
• Report on sales, traffic and best-selling lines.

Skills

Shopify

WooCommerce

Magento

Product copywriting

Written English

Tools

Excel/Google Sheets

Job description

About the role

Remote Recruitment is hiring an E-commerce Assistant for a UK-based employer, fully remote from South Africa. You will keep a UK online store running day to day, loading products, keeping listings accurate, processing orders and handling customer queries. The store changes daily, with new lines, price moves, promotions and returns, and you will work UK business hours from home as part of a South African team placed directly with established UK employers.

What you'll do

• Create and update product listings, images and descriptions
• Keep pricing, stock levels and categories accurate across the store
• Process orders, returns and refunds
• Respond to customer queries about orders and products
• Support promotions, discount codes and seasonal campaigns
• Report on sales, traffic and best-selling lines

What they're looking for

• Experience with an e-commerce platform such as Shopify, WooCommerce or Magento
• Confident writing clear, accurate product copy
• Comfortable in Excel or Google Sheets for bulk product uploads
• Attention to detail on pricing, stock and product data
• Customer-focused written English

For applicants in Nigeria

• The listing describes a fully remote role from South Africa with a UK-based employer; Nigeria eligibility is not stated, please confirm
• Timezone requirement: UK business hours 09:00-17:00 UK time (11:00-19:00 SAST); confirm if this aligns with your location
• Contract type not specified; listing describes a long-term placement
• Salary is listed in South African Rand, R23 000, R25 000 per month
• No visa or work-authorization information provided