Remote Dynamics 365 Support Specialist

Hireful Ltd; États-Unis; À distance; USD 47 000 - 53 000; Plein temps

Résumé du poste

Hireful Ltd is seeking a Microsoft Dynamics 365 Support Consultant for a fully remote, work-from-home role. You will act as a technical escalation point, handle support calls and resolve incidents within SLAs, while delivering excellent client service.

Candidates should have proven D365 experience, Power Platform administration and knowledge of Power Apps, Power Automate and Dataflows, with a focus on remote consultancy and client success.

Qualifications

• Proven Microsoft Dynamics CRM/D365 experience in a support or technical role.
• Strong Power Platform administration and troubleshooting experience.
• Knowledge of Power Apps, Power Automate and Dataflows.

Responsabilités

• Act as a technical escalation point for Dynamics 365 and Power Platform issues
• Take support calls, manage cases and resolve incidents within agreed SLAs
• Diagnose and troubleshoot complex D365, Power Platform and integration issues
• Provide remote consultancy and technical support to clients
• Investigate issues across Power Apps, Power Automate and Dataflows
• Maintain accurate case notes, time records and work diaries
• Represent the company professionally and deliver an exceptional client experience

Connaissances

Dynamics 365

Power Platform

Power Apps

Power Automate

Dataflows

Outils

SQL Server

REST APIs

Description du poste

Hireful Ltd is seeking a Microsoft Dynamics 365 Support Consultant for a fully remote, work-from-home role. You will act as a technical escalation point, handle support calls and resolve incidents within SLAs, while delivering excellent client service.

Candidates should have proven D365 experience, Power Platform administration and knowledge of Power Apps, Power Automate and Dataflows, with a focus on remote consultancy and client success.