D365 CRM Functional Consultant - Remote - £50,000

JobsTrackR; United States; Remote; USD 60,000 - 73,000; Full time

Benefits offered by this job

Fully remote

Dynamics team exposure

Job summary

JobsTrackR is seeking a D365 CRM Functional Consultant to join their expanding Dynamics practice. Fully remote role, salary up to £50,000 DOE, and work across Dynamics 365 CE and Power Platform, collaborating directly with clients from discovery through implementation and post-go-live support.

You will analyse processes, run workshops, document requirements, configure CE, assist with UAT, data migration, and training, while acting as a key contact for customers and seeking opportunities to

Qualifications

• 2 years' experience as a Dynamics 365 CE/CRM Functional Consultant.
• Experience with Power Platform (Power Apps and Power Automate).
• Strong understanding of D365 CE modules: Sales, Customer Service, Marketing.
• Experience across D365 CE implementations, integrations, upgrades or transformations.
• Able to run workshops and communicate with technical and non-technical stakeholders.

Responsibilities

• Lead functional delivery across D365 CE implementations and improvements.
• Analyse customer processes and propose suitable D365 CE and Power Platform solutions.
• Run discovery sessions and document functional and business requirements.
• Configure Dynamics 365 CE and support UAT, data migration, and training.
• Act as main point of contact for customers during project delivery.
• Identify opportunities to improve CRM use and Power Platform adoption.

Skills

Dynamics 365 CE

Power Platform

Power Apps

Power Automate

Stakeholder communication

Workshop facilitation

Customer engagement

Job description

D365 CRM Functional Consultant

Fully Remote Up to £50,000 DOE

An established Microsoft Solutions Partner is expanding its Dynamics practice and is looking for a D365 CRM Functional Consultant to join the team.

You’ll work across a range of customer projects, taking responsibility for understanding business requirements and shaping them into practical solutions within Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform. The position will suit someone comfortable working directly with customers and supporting projects from initial discovery through implementation and post-go-live support.

The Role

• Manage functional delivery across new Dynamics 365 CE implementations and existing system improvements.
• Analyse customer processes and recommend suitable solutions within Dynamics 365 CE and Power Platform.
• Run discovery sessions and document functional and business requirements.
• Configure Dynamics 365 CE and assist with UAT, data migration, training and system rollouts.
• Act as a key point of contact for customers throughout project delivery.
• Identify opportunities to improve how clients use their CRM and Power Platform environment.

Your Experience

• 2 years’ experience working as a Dynamics 365 CE/CRM Functional Consultant.
• Experience working with Power Platform, including Power Apps and Power Automate.
• Strong understanding of Dynamics 365 CE modules, including Sales, Customer Service and Marketing.
• Previous experience across D365 CE implementations, integrations, upgrades or transformation projects.
• Comfortable running workshops and communicating with both technical and non-technical stakeholders.
• Able to take ownership of your workload while collaborating with consultants and technical teams.

What’s on Offer

• Salary up to £50,000, dependent on experience.
• Fully remote working.
• Exposure to a varied pipeline of Dynamics 365 CE and Power Platform projects.
• Opportunity to join a growing Microsoft Dynamics team within an established MSP and take ownership of customer-facing projects.