Remote Dynamics 365 CRM Lead & Power Platform Expert

Randstad Digital; Charlotte (NC); Remote; USD 105,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K plan

Short-term disability

Job summary

Randstad Digital is seeking a hands-on Dynamics 365/Power Platform expert to own the D365 CE and Dataverse ecosystem in a fully remote US-based role. You’ll partner with business leaders and engineering to optimize CRM workflows and data integrations.

In this position, you will drive continuous improvement, deploy model-driven apps, and implement Power Automate solutions while ensuring secure access and consistent deployments across environments.

Qualifications

• 5 years of dedicated, hands-on experience in Microsoft Dynamics 365 or Dynamics CRM administration, development, and production support.
• Deep functional and technical expertise in Dynamics 365 Customer Engagement, Microsoft Dataverse, and Power Automate.
• Proven ability to develop server-side and client-side CRM customizations using C#, JavaScript, and REST/Dataverse Web APIs.
• Demonstrated background in system integrations, complex data synchronization, and managing structured deployments across multiple environments.
• Strong analytical and troubleshooting capabilities to independently translate ambiguous production issues into actionable technical solutions.
• Excellent communication skills with a customer-first mindset, capable of bridging the gap between technical constraints and business needs.
• A secure remote workspace with a hardwired ethernet connection, residing in an approved US state.

Responsibilities

• Serve as the primary internal owner for the Microsoft Dynamics 365 Customer Engagement and Power Platform ecosystem, managing daily administration, user setups, and security roles.
• Translate complex business requirements into scalable system configurations, developing custom model-driven apps, business process flows, and Power Automate solutions.
• Write and maintain custom system extensions utilizing JavaScript, C# plugins, and Dataverse Web APIs to enhance core platform capabilities.
• Oversee bidirectional data integrations between the CRM and enterprise applications, actively monitoring data quality and troubleshooting synchronization failures.
• Lead application lifecycle management, coordinating seamless deployments and solution releases across development, testing, and production environments.
• Act as the definitive escalation point for intricate system roadblocks, conducting root-cause analysis and clearly communicating resolution paths to non-technical stakeholders.

Skills

D365 CE

Dataverse & Power Platform

Power Automate

C#/JavaScript Customization

REST APIs & Dataverse Web API

System Integration

ALM

Troubleshooting

Stakeholder Communication

Education

Bachelors

Tools

Azure Data Factory

SQL

Power BI

Azure DevOps

CI/CD pipelines

Power Platform ALM tooling

Job description

Randstad Digital is seeking a hands-on Dynamics 365/Power Platform expert to own the D365 CE and Dataverse ecosystem in a fully remote US-based role. You’ll partner with business leaders and engineering to optimize CRM workflows and data integrations.

In this position, you will drive continuous improvement, deploy model-driven apps, and implement Power Automate solutions while ensuring secure access and consistent deployments across environments.