Remote Dutch Support Specialist - Mentoring & Customer Care

Employers from Greece; United States; A distancia; USD 31.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal allowance card

Private health insurance

No weekends, no night shifts

Descripción de la vacante

Atlean World in the Netherlands/Belgium is seeking a dynamic customer service specialist to join a leading e-commerce platform. You will handle inbound inquiries from consumers and partners, resolving issues with care and efficiency across calls, chats, and emails.

No prior experience is required, though sales experience is a plus. The role offers full-time hours, an informal culture, no weekends or night shifts, and benefits like private health insurance and a meal allowance.

Formación

• C1 level in the support language (Dutch)
• B2 level in English for training purposes
• No prior experience required, but sales experience is preferred
• Advanced stress tolerance and PC knowledge
• Strong problem-solving and multitasking skills
• Eligible to work in Greece (EU citizenship or Greek work permit)

Responsabilidades

• Handle inbound calls, chats, and emails from consumers and partners
• Assist with after-sales inquiries related to orders, payments, and complaints
• Utilize multiple internal and external tools to resolve issues
• Provide mentorship and training to new team members
• Contribute to maintaining high customer satisfaction metrics

Descripción del empleo

Atlean World in the Netherlands/Belgium is seeking a dynamic customer service specialist to join a leading e-commerce platform. You will handle inbound inquiries from consumers and partners, resolving issues with care and efficiency across calls, chats, and emails.

No prior experience is required, though sales experience is a plus. The role offers full-time hours, an informal culture, no weekends or night shifts, and benefits like private health insurance and a meal allowance.