Remote Driver Services: CRASH Unit Admin II

Morgan Community College; Alaska; A distancia; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

Morgan Community College is seeking a Remote CRASH Unit Administrative Assistant II to handle data entry for crash reports into the DRIVES system and to provide excellent customer service during inquiries and follow-ups. The role demands accuracy and timely processing from a home office, with standard business hours.

Responsibilities include verifying reports, entering data or returning reports for corrections, QA reviews, and supporting analysis of customer records while ensuring compliance

Formación

• Two (2) years of General Clerical work experience in a professional office setting.
• Experience providing exceptional customer service and interfacing with a variety of people from many levels within the organization and community.
• Data Entry including: entering information into a program or database (appointments, contact information, customer records)
• Regular, daily work responsibilities utilizing equipment and software used in offices (E-Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Suite)
• Typing professional emails, letters, reports, briefings, forms, memoranda, etc.
• Reviewing and comparing data for accuracy and completeness. Gathering specified information and compiling routine reports

Responsabilidades

• Reading the crash report to verify all required information is listed on the report.
• Entering the data or rejecting the report back to police agencies when errors are present.
• Reviewing previously completed reports for quality assurance and correcting any data entry errors that are present
• Providing administrative support for the analysis of customer records.
• Reviewing documentation provided by subrogation companies or law offices and adding financial responsibility or accident judgment suspensions when appropriate.
• Reviewing clearance documents for accuracy and completeness and processing them to reinstate driving privileges

Conocimientos

Data entry

Customer service

MS Office

Google Suite

Typing

Attention to detail

Educación

High school diploma or equivalent

Herramientas

DRIVES system

Descripción del empleo

Morgan Community College is seeking a Remote CRASH Unit Administrative Assistant II to handle data entry for crash reports into the DRIVES system and to provide excellent customer service during inquiries and follow-ups. The role demands accuracy and timely processing from a home office, with standard business hours.

Responsibilities include verifying reports, entering data or returning reports for corrections, QA reviews, and supporting analysis of customer records while ensuring compliance