Remote Donor Liaison & Hospital Partnerships

Gift of Hope NA; Peoria (IL); On-site; USD 66,000 - 74,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

PTO

401(k) match

Tuition reimbursement

Education development

Cell phone stipend

Internet stipend

Parental leave

Lifestyle spending accounts

EAP access

Job summary

Gift of Hope is seeking a dedicated Donation Liaison to coordinate organ and tissue donation, support donor families, and collaborate with hospitals across our service area. This role requires compassionate communication, clinical insight, and the ability to work autonomously in a high-stakes environment.

You will engage with hospital teams, assess donor potential, and guide families through the donation process while maintaining our mission-driven culture and service excellence.

Qualifications

• Ability to communicate with families of potential donors in compassionate manner.
• Experience in presenting options of donation to families.
• Ability to interpret verbal and non-verbal cues with emotional distress.
• Ability to work with hospital staff across service area.
• Ability to manage multiple tasks in high-stress environments.

Responsibilities

• Maintain Organ/Tissue Authorization responsibilities.
• Respond to organ/tissue referrals at assigned hospitals.
• Review hospital charts for medical eligibility/suitability.
• Participate in medical rounds with neuro/trauma teams.
• Counsel families through donation process and provide support post-donation.
• Travel to hospitals across service area and to Itasca office as needed.

Skills

Empathic listening

Effective communication with families

Multi-tasking

Data interpretation

Autonomy

Presentations

Education

Bachelor's degree in allied healthcare field or related area

Job description

Gift of Hope is seeking a dedicated Donation Liaison to coordinate organ and tissue donation, support donor families, and collaborate with hospitals across our service area. This role requires compassionate communication, clinical insight, and the ability to work autonomously in a high-stakes environment.

You will engage with hospital teams, assess donor potential, and guide families through the donation process while maintaining our mission-driven culture and service excellence.