Remote Donor Engagement Specialist

Thecentermemphis; Memphis, Northern (TN, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Core Medical Coverage

401K Retirement Plan with 7% Employer

Excellent Paid Time Off

Maternity / Paternity Leave

Education Assistance

Enterprise Learning and Development

Job summary

ALSAC is seeking a Donor Engagement Specialist to serve as a key ambassador for St. Jude Children's Research Hospital, delivering exceptional donor experiences while supporting fundraising initiatives.

The role involves building relationships with donors, volunteers, and community partners across phone, email, chat, text, and social media, driving engagement and revenue growth. You will work from a remote location in the USA, partnering with mass marketing, experiential, and relational

Qualifications

• Strong customer service orientation and passion for donor experiences.
• Excellent verbal and written communication across phone, email, chat, text, and social media.
• Proven ability to build and maintain relationships with donors, volunteers, and internal stakeholders.

Responsibilities

• Engage donors, volunteers, and event participants across multiple channels to support fundraising campaigns.
• Identify opportunities to increase participation and revenue through strategic conversations and upselling where appropriate.
• Maintain accurate donor and event records across systems, ensuring data integrity and PCI compliance.

Skills

Customer service

Interpersonal skills

Relationship building

Problem solving

Multitasking

Attention to detail

Discretion with data

Communication across channels

Education

High School Diploma or GED

Tools

CRM systems

Job description

ALSAC is seeking a Donor Engagement Specialist to serve as a key ambassador for St. Jude Children's Research Hospital, delivering exceptional donor experiences while supporting fundraising initiatives.

The role involves building relationships with donors, volunteers, and community partners across phone, email, chat, text, and social media, driving engagement and revenue growth. You will work from a remote location in the USA, partnering with mass marketing, experiential, and relational