Remote Donor Data & Reconciliation Specialist

prisonfellowship; United States; Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Retirement account funding

FSAs

Paid maternity and parental leave

39 total paid days off annually after

Job summary

Prison Fellowship is seeking a detail-oriented accounting professional to support donor and financial data accuracy across multiple donation platforms, reconciling systems and ensuring precise records in Salesforce. You will investigate discrepancies, process donor transactions, and assist with month-end close in a fast-paced nonprofit environment.

The role requires 5+ years in accounting/reconciliation, 2-5 years data entry, and experience with Salesforce NPSP or Nonprofit Cloud.

Qualifications

• Associate degree in Accounting or equivalent experience required; Bachelor's degree preferred
• 5+ years of accounting or account reconciliation experience
• 2-5 years of data entry experience
• Experience with Salesforce Nonprofit Success Pack (NPSP) or Nonprofit Cloud preferred
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
• Strong reconciliation, research, and problem-solving skills
• Demonstrated ability to enter, review, and reconcile data with a high degree of accuracy
• Strong attention to detail and commitment to data integrity
• Proven ability to interpret donor instructions and apply established gift-processing procedures
• Effective written and verbal communication skills
• Ability to work independently and collaboratively in a team environment
• Strong organizational and time-management skills
• Ability to manage multiple priorities and meet daily processing and monthly close deadlines
• Ability to handle donor and financial information with appropriate confidentiality

Responsibilities

• Download and reconcile daily transaction data from donation platforms to Salesforce Nonprofit Success Pack (NPSP) or Nonprofit Cloud
• Reconcile transactions from platforms including Springboard, GoFundMe Pro, Apple Pay, PayPal, credit card processors, and ACH integrations
• Investigate and resolve transaction discrepancies, integration errors, and data-quality issues
• Verify that donation and financial information is complete, accurate, and properly recorded
• Document unresolved issues and coordinate with appropriate internal teams or external partners to facilitate resolution
• Accurately and efficiently process donation data from individual donors and organizations
• Review and interpret donor-provided information and correspondence related to Prison Fellowship programs, campaigns, and designated or specialty gifts
• Apply established procedures to ensure donations are accurately coded and recorded in Salesforce
• Process donation batches timely to support monthly close deadlines
• Maintain established standards for data accuracy, quality, and productivity
• Support month-end close activities related to donation processing and reconciliation
• Process and reconcile returns, refunds, chargebacks, and other transaction adjustments
• Assist with special projects and other duties as assigned
• Research account questions and transaction issues as needed
• Coordinate with other departments to obtain information and resolve discrepancies
• Communicate findings and ensure issues are resolved accurately and timely

Skills

Accounting

Data entry

Data reconciliation

Attention to detail

Analytical thinking

Communication

Education

Associate degree in Accounting

Tools

Salesforce NPSP

Nonprofit Cloud

Excel

Word

Outlook

Job description

Prison Fellowship is seeking a detail-oriented accounting professional to support donor and financial data accuracy across multiple donation platforms, reconciling systems and ensuring precise records in Salesforce. You will investigate discrepancies, process donor transactions, and assist with month-end close in a fast-paced nonprofit environment.

The role requires 5+ years in accounting/reconciliation, 2-5 years data entry, and experience with Salesforce NPSP or Nonprofit Cloud.