Remote Donor Account Support Specialist

HRS Talent Solutions; Grand Rapids (MI); Remote; USD 39,000 - 44,000; Full time

Benefits offered by this job

Remote work

Training provided

Job summary

HRS Talent Solutions is seeking a Donor Account Support Associate for a full-time remote role. You will verify donor records, answer questions about receipts, and route sensitive issues to the correct team while protecting donor privacy.

Beginners are welcome, and the organization will train you on donor systems and approved programs. A warm, precise writing style is important for clear, compliant communications with donors.

Qualifications

• Beginners welcome; training on donor systems and programs provided.
• Strong, clear writing style for donor communications.
• Respect for privacy and handling of sensitive donor data.

Responsibilities

• Check donor records and answer routine questions.
• Route financial or restricted matters to the appropriate team.
• Provide approved receipts and navigation to resources.
• Maintain donor histories with privacy-aware handling.

Skills

Customer service

Office administration

Written communication

Job description

HRS Talent Solutions is seeking a Donor Account Support Associate for a full-time remote role. You will verify donor records, answer questions about receipts, and route sensitive issues to the correct team while protecting donor privacy.

Beginners are welcome, and the organization will train you on donor systems and approved programs. A warm, precise writing style is important for clear, compliant communications with donors.