Remote Donation Support Coordinator - Mid Shift

Lifeline of Ohio; Ohio; Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off

Remote work option

Professional development

Job summary

Lifeline of Ohio is seeking a Donation Support Services Coordinator for the mid shift to coordinate and promote organ, eye, and tissue donation across Ohio. This remote role interfaces with hospital staff, funeral homes, coroners, and tissue processors to ensure smooth operations, education for families, and adherence to governing regulations.

The position is full-time, benefits eligible, with shifts around 11:00AM–11:00PM or 12:00PM–12:00AM, including a training period in the day shift.

Qualifications

• Certification in a healthcare related field or secondary degree in education, medical or healthcare preferred.
• 2+ years experience working in a call center environment or a relevant combination of the above listed education and experience.
• Able to work mid shift hours.

Responsibilities

• Obtain and enter patient information from partners
• Assures pertinent referral/case information is communicated to appropriate internal and external stakeholders
• Communicates with external partners and provides necessary follow-up
• Identifies initial suitability for tissue and eye donors
• Assesses appropriate state donor registry for registry status or makes contact with appropriate organ procurement organization for designation.

Skills

Remote work

Call center experience

Data entry accuracy

Communication

Education

Healthcare certification

Job description

Lifeline of Ohio is seeking a Donation Support Services Coordinator for the mid shift to coordinate and promote organ, eye, and tissue donation across Ohio. This remote role interfaces with hospital staff, funeral homes, coroners, and tissue processors to ensure smooth operations, education for families, and adherence to governing regulations.

The position is full-time, benefits eligible, with shifts around 11:00AM–11:00PM or 12:00PM–12:00AM, including a training period in the day shift.