Remote Donation Support Coordinator - Mid Shift

Lifeline of Ohio; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Lifeline of Ohio is seeking a Donation Support Services Coordinator - Mid Shift to join our team. This role coordinates donor referrals and communications among hospitals, funeral homes, coroners, and donor services to facilitate organ, eye, and tissue donation.

Responsibilities include evaluating donor suitability, guiding consent discussions, and ensuring documentation and regulatory compliance across cases. A strong emphasis on collaboration and accuracy is essential.

Qualifications

• Certification in a healthcare field or related degree is preferred.
• At least 2 years of call center experience.
• Ability to work mid-shift hours.

Responsibilities

• Coordinate and communicate with hospital staff and external partners to initiate referrals.
• Enter patient information and assess donor suitability.
• Support authorization and family contact per guidelines.
• Coordinate transportation of donors and complete case follow-ups.
• Document in charting database and ensure regulatory compliance.

Skills

Call center experience

Mid shift availability

Healthcare knowledge

Excellent communication

Education

Healthcare certification or related degree

Tools

Healthcare applications

Web browsers

Job description

Lifeline of Ohio is seeking a Donation Support Services Coordinator - Mid Shift to join our team. This role coordinates donor referrals and communications among hospitals, funeral homes, coroners, and donor services to facilitate organ, eye, and tissue donation.

Responsibilities include evaluating donor suitability, guiding consent discussions, and ensuring documentation and regulatory compliance across cases. A strong emphasis on collaboration and accuracy is essential.