Life-Saving Clinical Support Coordinator (Mid Shift)

Indiana Donor Network; Indianapolis (IN); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation including 6a

100% employer paid health, dental, and

Job summary

Indiana Donor Network is seeking a Clinical Support Coordinator (Mid Shift) to join our Indianapolis team. The role supports the organ and tissue donation process, collaborates with clinicians, and handles case management of tissue and shared organ cases.

This position requires post-secondary training in a healthcare field; a Bachelor's is preferred. Strong data-entry and communication skills are essential, with experience using electronic medical records.

Qualifications

• Post-secondary training or education in a relevant field is required; Bachelor’s degree preferred, but other healthcare backgrounds will be considered (EMT, LPN, Medical Assistant, etc.).
• Strong case management & communication skills with a commitment to providing compassionate support to donor families.
• Excellent data entry & computer skills; experience with electronic medical record systems is preferred.
• The ability to multitask in a fast-paced, mission-driven environment.

Responsibilities

• Obtaining informed telephone authorization and conducting medical/social history risk assessments with families of patients who authorize donation.
• Collaborating with clinicians to perform medical screenings to determine donation eligibility.
• Case management of tissue and shared organ cases, ensuring seamless transitions and effective case completion.
• Providing accurate, timely information to internal and external stakeholders.

Skills

Case management

Communication

Multitasking

Data entry

Education

Post-secondary education in healthcare

Bachelor’s degree preferred

Tools

EMR systems

Job description

Indiana Donor Network is seeking a Clinical Support Coordinator (Mid Shift) to join our Indianapolis team. The role supports the organ and tissue donation process, collaborates with clinicians, and handles case management of tissue and shared organ cases.

This position requires post-secondary training in a healthcare field; a Bachelor's is preferred. Strong data-entry and communication skills are essential, with experience using electronic medical records.