Remote Donation Processor & Pledge Drive Specialist

Zohorecruit; Pennsylvania; Remote; USD 18,000 - 21,000; Part time

Job summary

Vocalink Connections is a virtual call center seeking a Remote Nonprofit Donation Processor to support nonprofit fundraising campaigns. This is an independent-contractor role offering work-from-home with flexible, inbound-call client interactions.

Contractors must meet technical and qualification requirements, use structured scripts, accurately process pledges, and maintain confidentiality while adhering to compliance standards.

Qualifications

• High school diploma or GED required.
• Minimum 6 months remote customer-service experience or 12 months onsite experience.
• Strong verbal communication and active listening skills.
• Accurate data-entry and basic computer skills.
• Ability to navigate multiple systems while speaking with callers.
• Professional and dependable work habits.
• Quiet, dedicated home workspace required.

Responsibilities

• Answer inbound calls from donors.
• Follow structured scripts and campaign procedures.
• Accurately enter donation and pledge information.
• Confirm donor and transaction details.
• Navigate computer systems while speaking with callers.
• Maintain professionalism and confidentiality.
• Follow compliance and quality standards.
• Meet established attendance and performance expectations.

Skills

Remote customer-service

Verbal communication

Active listening

Data entry

Multi-system navigation

Professional reliability

Quiet home workspace

Education

High school diploma or GED

Job description

Vocalink Connections is a virtual call center seeking a Remote Nonprofit Donation Processor to support nonprofit fundraising campaigns. This is an independent-contractor role offering work-from-home with flexible, inbound-call client interactions.

Contractors must meet technical and qualification requirements, use structured scripts, accurately process pledges, and maintain confidentiality while adhering to compliance standards.