Remote Donor Support Specialist & Pledge Processor

Virtual Vantage Inc; City of Binghamton (NY); Remote; USD 18,000 - 21,000; Part time

Job summary

Virtual Vantage Inc. seeks Remote Pledge Drive Specialists and Donation Processors to support nonprofit fundraising campaigns as independent contractors. Inbound calls only; no outbound selling.

Flexible schedule from home; require reliable broadband and quiet workspace. You will answer donor calls, record donation data, verify contact details, and adhere to scripts with strict privacy and accuracy. Certification is required; 1099 contractor; compensation $13–$15 per hour depending on campaign

Qualifications

• Minimum 6 months of remote customer-service experience or 1 year onsite customer-service experience.
• Accurate typing and data-entry abilities.
• Ability to listen, speak, and navigate systems simultaneously.
• Dependability and strong personal accountability.
• Ability to work independently.
• A quiet, dedicated workspace.

Responsibilities

• Answer inbound donor calls professionally.
• Follow approved scripts without unnecessary deviation.
• Accurately record donation and pledge information.
• Confirm names, contact details, and transaction information.
• Move confidently between required computer systems.
• Protect donor privacy and confidential information.
• Maintain quality and compliance standards.
• Arrive on time for every accepted servicing interval.
• Meet campaign performance expectations.

Skills

Remote customer-service

Typing & data-entry

Active listening

Independence

Dependability

Quiet workspace

Education

High school diploma or GED

Job description

Virtual Vantage Inc. seeks Remote Pledge Drive Specialists and Donation Processors to support nonprofit fundraising campaigns as independent contractors. Inbound calls only; no outbound selling.

Flexible schedule from home; require reliable broadband and quiet workspace. You will answer donor calls, record donation data, verify contact details, and adhere to scripts with strict privacy and accuracy. Certification is required; 1099 contractor; compensation $13–$15 per hour depending on campaign