Remote Disney Vacation Planner

Enchanted Horizons Travel; Harrisburg (Dauphin County); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work flexibility

Travel perks & discounts

Ongoing training & support

Community of travelers

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist. You will guide clients from trip planning through return, ensuring a seamless experience by handling travel arrangements, answering questions, and resolving issues with professionalism.

The role emphasizes remote work flexibility, customer-care excellence, and travel industry know-how to help clients create memorable vacations.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, ideally travel, tourism, or hospitality.
• High attention to detail and proactive mindset.
• Able to learn new booking systems quickly.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across email, phone, and messages in a timely, professional manner.
• Assist clients with booking modifications, cancellations, and special requests.
• Provide accurate information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and request feedback after trips.
• Address concerns with empathy to ensure client satisfaction.

Skills

Communication skills

Customer service

Attention to detail

Tech-savvy

Love of travel

Tools

Booking tools

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist. You will guide clients from trip planning through return, ensuring a seamless experience by handling travel arrangements, answering questions, and resolving issues with professionalism.

The role emphasizes remote work flexibility, customer-care excellence, and travel industry know-how to help clients create memorable vacations.