Remote Disney Vacation Concierge | Expert Planning & Support

Enchanted Horizons Travel; Altoona (PA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work flexibility

Travel discounts and perks

Professional training and support

Community of travel dream-makers

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from trip planning to post-travel support. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in the United States, this role emphasizes exceptional customer service in travel, flexibility to work remotely, and access to exclusive travel perks and industry discounts.

Qualifications

• Excellent communication skills, both written and verbal.
• Background in customer service, preferably travel-related.
• High attention to detail and proactive mindset.
• Tech-savvy and quick to learn new systems and booking tools.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, travel documents, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Tools

Booking tools

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from trip planning to post-travel support. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in the United States, this role emphasizes exceptional customer service in travel, flexibility to work remotely, and access to exclusive travel perks and industry discounts.