Remote Disney Travel Concierge

Enchanted Horizons Travel; Bangor (ME); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community-focused environment

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through their travel experiences. This role emphasizes client support from trip planning to post-trip feedback, ensuring a seamless journey.

Candidates should have excellent communication abilities and experience in customer service. Benefits include remote work flexibility, exclusive industry perks, and opportunities for professional growth.

Qualifications

• Strong written and verbal communication skills are essential.
• Prior experience in customer service, particularly in travel or hospitality, is preferred.
• Proficient with technology and willing to learn new tools quickly.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist clients with booking modifications and cancellations.
• Provide updated information on destinations and travel documentation.
• Follow up with clients to ensure satisfaction with their travel plans.
• Manage client concerns effectively to guarantee satisfaction.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through their travel experiences. This role emphasizes client support from trip planning to post-trip feedback, ensuring a seamless journey.

Candidates should have excellent communication abilities and experience in customer service. Benefits include remote work flexibility, exclusive industry perks, and opportunities for professional growth.