Remote Director, SaaS Implementations & Project Delivery

hc1; Chicago, Northern (IL, KY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

hc1 is seeking a Director of Project Management & Implementation to lead end-to-end PM and implementation of new SaaS solutions in a fully remote Chicago-enabled role. You will own project strategy, build scalable frameworks, and coordinate cross-functional teams including executives and customers to ensure successful go-lives and ongoing optimization.

Ideal candidates bring 5+ years in healthcare tech PM, proven leadership of teams, and strong communication.

Qualifications

• 5+ years' experience leading project management in healthcare technology organization.
• 5+ years' experience leading people and teams through complex projects and initiatives.
• Bachelor’s degree in business or technology related field preferred.
• Experience working with large, complex health systems.
• Experience developing and delivering project delivery strategies.
• A strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams.
• Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation, and planning.
• PMP, Scrum or similar certification preferred.

Responsibilities

• Define and own the end-to-end project management strategy, building scalable structures and design frameworks.
• Plan and lead multiple project initiatives, ensuring adherence to approved scope, technical specifications, and delivery schedules.
• Build project implementation plans around new SaaS solutions with the ability to iterate as necessary.
• Partner with internal stakeholders to ensure project implementations plans align with software releases.
• Serve as the primary escalation point for project issues, developing risk mitigation plans and capacity planning.
• Manage stakeholder expectations to ensure project scopes and timelines remain realistic and deliverable.
• Lead and develop the project management team, clearly defining roles and responsibilities to effectively support operations.
• Provide day-to-day direction to cross-functional teams, fostering best practices for deployment and ensuring accountability.
• Collaborate with leadership and external stakeholders to drive process adherence and team performance across all initiatives.
• Individual Implementation (about 25%): Serve as a project manager on implementations, organizing resources, leading meetings and driving project timelines.
• Translate complex business requirements into project plans, driving effective change control throughout the project life-cycle.
• Maintain consistent, high-level communication with all stakeholders, from C-level executives to end-users, to ensure expectations are met.
• Oversee the sign-off and testing of Standard Operating Procedures (SOPs) and manage smooth customer transitions post-go-live.

Skills

Project management

Leadership

Stakeholder management

Communication

Analytical thinking

Process improvement

Problem solving

Planning

Education

Bachelor’s degree in business or technology

Job description

hc1 is seeking a Director of Project Management & Implementation to lead end-to-end PM and implementation of new SaaS solutions in a fully remote Chicago-enabled role. You will own project strategy, build scalable frameworks, and coordinate cross-functional teams including executives and customers to ensure successful go-lives and ongoing optimization.

Ideal candidates bring 5+ years in healthcare tech PM, proven leadership of teams, and strong communication.