Remote Director of Strategic Partnerships & Growth

Aramark; Downers Grove (IL); Remote; USD 155,000 - 175,000; Full time

Job summary

Aramark is seeking a Director of Strategic Partnership (DSP) to own client relationships for a portfolio of accounts within a remote role located in the Central region. You will drive growth and retention through clearly defined strategies, collaborating with operations and leaders across the region.

The DSP will lead cross-functional teams to diagnose client needs, develop long-term value propositions, and manage account planning, RFPs, and renewals, while ensuring contracts meet client

Qualifications

• BA/BS is required for this position.
• MBA preferred.
• A minimum of 5 years of account management or sales-related experience.
• Operational acumen and savvy, including technical understanding and financial proposal development.
• Experience with large clients selling complex services/solutions.
• Demonstrated excellence in written and oral communication skills.
• Knowledge of all Microsoft Office applications.
• Experience with a CRM, specifically Salesforce, and other sales enablement tools strongly preferred.
• Effective multi-tasking in a high pressure, high reward environment.

Responsibilities

• Lead external client relationship building to gain a deep and validated understanding of our clients' strategic objectives and pains.
• Lead internal relationship building to successfully partner within a matrixed organization, relying on internal subject matter experts and operational leaders to develop solutions meeting our clients' strategic objectives and pains.
• Perform objective account diagnostics and relationship analysis to ensure proactive address of retention risks and/or offering proactive innovation resulting in long-term client retention.
• Develop and manage account planning and execution strategies, annual account objectives development, thorough wiring plans, formalized client communications, client business review process, proposal development, client presentations, and contract negotiations.
• Identify growth opportunities and retention risks through the application of Aramark reporting and analysis tools.
• Be our client advocate within Aramark to proactively renew and extend contracts by developing long-term win-win value propositions with our client partners.
• Ensure client stakeholder(s) have wiring plans, meetings are scheduled and strategically executed throughout year, and documented.
• Lead the strategic account management process, ensuing key account meetings are held with region leadership each year.
• Develop an independent perspective on the strength of our partnerships through direct client engagement.
• Ensure delivery of client expectations within the contract portfolio.
• Lead RFP processes when current contracts expire or competitive bids arise within portfolio.
• Develop and lead our internal deal approval process to obtain company approval for rebids and/or vertical growth.

Skills

Account management

Sales experience

Communication skills

Multi-tasking

Strategic thinking

Education

BA/BS degree

MBA preferred

Tools

Salesforce CRM

Microsoft Office

Job description

Aramark is seeking a Director of Strategic Partnership (DSP) to own client relationships for a portfolio of accounts within a remote role located in the Central region. You will drive growth and retention through clearly defined strategies, collaborating with operations and leaders across the region.

The DSP will lead cross-functional teams to diagnose client needs, develop long-term value propositions, and manage account planning, RFPs, and renewals, while ensuring contracts meet client