Remote Director of Operations: Growth and Systems

Inflection Point; Boca Raton (FL); Remote; USD 120,000 - 180,000; Full time

Job summary

Inflection Point is seeking a Director of Operations to lead and optimize day-to-day operations for a growth-focused firm. This role oversees cross-functional teams, designs scalable workflows, and tracks performance metrics to ensure on-time, on-budget delivery.

The position emphasizes data-driven decision making, budgeting, resource forecasting, and delivering high-quality service to clients and stakeholders in a remote, fully-remote setup.

Qualifications

• Strong operations management skills, including process design, workflow optimization, and performance tracking.
• Advanced analytical skills to interpret operational data, assess efficiency, and support data-driven decision-making.
• Team management capabilities, including coaching, performance management, and cross-functional coordination.
• Experience with budgeting, financial planning, and cost control to support profitable and scalable operations.
• Commitment to high-quality customer service and stakeholder communication, both internal and external.

Responsibilities

• Oversee day-to-day operational performance across the firm.
• Design and implement operational processes and workflows that support client delivery, internal efficiency, and quality standards.
• Manage cross-functional teams, set performance metrics, and monitor progress to ensure projects are delivered on time and within budget.
• Collaborate with leadership to forecast resource needs, manage budgets, and optimize systems and tools that underpin the firm’s growth platform.
• Analyze operational data, identify areas for improvement, and maintain high levels of internal and external customer service.

Skills

operations management

analytical skills

team management

budgeting

customer service

Education

Bachelor's degree in Business Administration or related field

Job description

Inflection Point is seeking a Director of Operations to lead and optimize day-to-day operations for a growth-focused firm. This role oversees cross-functional teams, designs scalable workflows, and tracks performance metrics to ensure on-time, on-budget delivery.

The position emphasizes data-driven decision making, budgeting, resource forecasting, and delivering high-quality service to clients and stakeholders in a remote, fully-remote setup.