Director of Digital Growth and Engagement (Remote)

EPAM Systems Inc; Newtown (PA); Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health Insurance

Flexible Spending Accounts

Disability Insurance

Life Insurance

LinkedIn Learning

401(k)

Job summary

EPAM Systems Inc. is seeking a Director, Digital Engagement to lead digital strategy and revenue growth for large enterprise clients.

You will align marketing and commerce capabilities with technology platforms to deliver loyalty and customer engagement solutions. You will collaborate with clients to design roadmaps leveraging Salesforce, Adobe, Shopify, and other platforms, driving revenue and ensuring successful delivery from design to release.

Qualifications

• Eight or more years of experience developing client relationships and leading teams that deliver digital marketing, commerce and loyalty solutions.
• History of driving revenue, managing large-scale accounts and achieving billable growth targets.
• Deep subject matter expertise in marketing and commerce technology ecosystems, specifically Salesforce, Adobe, Shopify, Optimizely, Talon One and Eagle Eye.
• Experience designing and implementing agentic commerce solutions to enhance consumer engagement.
• Strong problem-solving skills to operate strategically while managing multiple priorities.
• Experience managing performance metrics and key performance indicators across enterprise client portfolios.
• Clear communication and presentation skills to influence stakeholders and deliver compelling business solutions.
• Ability to manage complex client engagements to successful completion.
• Willingness and ability to travel 25–50% for client on-sites, industry events and quarterly business reviews.

Responsibilities

• Serve as the digital engagement lead to create marketing and commerce strategies, program roadmaps and technology solutions for enterprise clients
• Shape customer experience solutions using leading platforms like Salesforce, Adobe, Talon One, Eagle Eye, Shopify and Optimizely
• Oversee the full solution life cycle from initial design and user experience through development and release
• Build and maintain strong relationships with clients and key internal stakeholders to maximize account growth
• Drive digital revenue by identifying new opportunities, supporting sales activities and leading request for proposal responses
• Scope and price engagements while leading a seamless transition from the sales process to delivery execution
• Hunt for new business opportunities within existing accounts and through industry networking events

Skills

Client relationships

Revenue growth

MarTech ecosystems

Agentic commerce

Problem solving

KPIs

Communication

Client management

Travel willingness

Tools

Salesforce

Adobe

Shopify

Optimizely

Talon One

Eagle Eye

Job description

EPAM Systems Inc. is seeking a Director, Digital Engagement to lead digital strategy and revenue growth for large enterprise clients.

You will align marketing and commerce capabilities with technology platforms to deliver loyalty and customer engagement solutions. You will collaborate with clients to design roadmaps leveraging Salesforce, Adobe, Shopify, and other platforms, driving revenue and ensuring successful delivery from design to release.