Remote Director of Commercial Lines Operations

Insurance Office of America; Watauga (TX); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick时间

Job summary

Insurance Office of America is seeking a Director, Commercial Lines to lead national operations in Commercial P&C and agency workflows. This role partners with divisional leadership to standardize processes, improve efficiency, and drive scalable solutions across the organization.

You will advise producers, account teams, and leaders, and play a key role in M&A integration and operating model evolution. The ideal candidate has 5–7+ years of leadership in commercial lines within a large

Qualifications

• Active Property & Casualty License required.
• CPCU and/or CIC designation (or equivalent).
• 5–7+ years of Commercial Lines operational leadership experience within a large insurance brokerage or agency.
• Applied EPIC experience strongly preferred.

Responsibilities

• Develop and execute Commercial Lines strategy with divisional and regional leadership.
• Drive workflow standardization and process improvements across the organization.
• Lead workforce planning and capacity modeling to support growth.
• Support merger and acquisition initiatives through operational integration.
• Collaborate with producers and operations teams to improve client service and efficiency.

Skills

Commercial Lines leadership

Operations leadership

Stakeholder management

Change leadership

Education

Property & Casualty License

CPCU or CIC designation

Tools

EPIC

Job description

Insurance Office of America is seeking a Director, Commercial Lines to lead national operations in Commercial P&C and agency workflows. This role partners with divisional leadership to standardize processes, improve efficiency, and drive scalable solutions across the organization.

You will advise producers, account teams, and leaders, and play a key role in M&A integration and operating model evolution. The ideal candidate has 5–7+ years of leadership in commercial lines within a large