Remote Director, Life Sciences Performance

Jones Lang LaSalle Incorporated; San Francisco (CA); Hybrid; USD 128,000 - 155,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a strategic Performance Lead for Life Sciences, accountable for the credibility and commercial usefulness of cross-account performance metrics. This is a function-building role with no direct reports, reporting into account leadership for outcomes and governance.

You will own the scorecard framework, drive automation with the technology pod, and liaise with sales and accounts to price and staff performance models before contracts are signed.

Qualifications

• Has built or substantially rebuilt a performance or measurement function, not only run one.
• Credible with Account Directors, Managing Directors and clients, because the role has no positional authority over any of them.
• Strong commercial grounding in management fee mechanics, contract structure and margin protection.
• Comfortable operating through influence and standards rather than headcount.
• Willing to change how the work is done rather than administer the current model well.

Responsibilities

• Own the scorecard architecture, KPI definitions, calculation standards and governance cadence for Life Sciences.
• Lead the community of practice, ensuring consistency across accounts and peer-reviewing new scorecards.
• Engage upstream with Sales Development and account leadership during pursuit and solutioning.
• Carry performance through pursuit, transition, go-live and steady state.
• Drive automation with the JLLT Technology Pod to reduce admin burden and free time for analysis and client conversations.
• Be the escalation point when a scorecard is wrong or a transition is behind.

Skills

Performance function

Stakeholder credibility

Commercial pricing

Influence over process

Change management

Job description

Jones Lang LaSalle Incorporated seeks a strategic Performance Lead for Life Sciences, accountable for the credibility and commercial usefulness of cross-account performance metrics. This is a function-building role with no direct reports, reporting into account leadership for outcomes and governance.

You will own the scorecard framework, drive automation with the technology pod, and liaise with sales and accounts to price and staff performance models before contracts are signed.