Remote Director, Field Operations & Catastrophe Deployment

Peak Claims Group, Inc.; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Peak Claims Group, Inc. is looking for a Director of Field Operations to oversee performance of field adjusters in a remote role. Responsibilities include managing deployment, ensuring adherence to standards, and collaborating with teams to resolve operational issues.

The ideal candidate has strong leadership and project management skills, experience in claims and insurance, and proficiency in financial oversight. Excellent communication and analytical skills are essential for supporting strategic growth.

Qualifications

• Experience leading distributed or remote teams in field operations.
• Strong analytical and problem-solving skills with data-driven decision-making.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee and optimize performance of field adjusters across regions.
• Monitor service levels and ensure adherence to company and client standards.
• Collaborate with internal leaders to improve operational processes.

Skills

Field Operations Management

Budgeting

Customer Service

Project Management

Leadership

Analytical Skills

Communication Skills

Xactimate Estimating

Cotality Estimating

Tools

Xactimate

Cotality

Job description

Peak Claims Group, Inc. is looking for a Director of Field Operations to oversee performance of field adjusters in a remote role. Responsibilities include managing deployment, ensuring adherence to standards, and collaborating with teams to resolve operational issues.

The ideal candidate has strong leadership and project management skills, experience in claims and insurance, and proficiency in financial oversight. Excellent communication and analytical skills are essential for supporting strategic growth.