Remote Director, Digital Experience & Web Ops

Cardinal Health; Madison (WI); Remote; USD 107,000 - 137,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Paid time off

HSA

401k savings plan

Access to wages before pay day with my

Job summary

Cardinal Health is seeking a lead for Digital Marketing & Ecommerce to own the website and customer portals, delivering intuitive, self-service experiences that help customers manage orders, track status, and complete activities online.

You will partner with Product, Marketing, UX, Analytics, and Technology to improve journeys, optimize content, and increase digital adoption while reducing friction and service contacts.

Qualifications

• 7+ years managing enterprise websites, ecommerce platforms, portals, or digital experiences.
• Bachelor's degree in related field or equivalent work experience.
• Experience with Salesforce Commerce Cloud or similar platforms.
• Strong familiarity with web analytics tools (GA4, GTM, Adobe Analytics, Mouseflow).
• Proven success building and executing SEO strategies and AEO best practices.
• Ability to leverage insights and optimization to drive business outcomes.
• Excellent communication across technical and non-technical teams.

Responsibilities

• Manage website content, navigation, IA, and site structure for a customer-centric experience.
• Identify and implement improvements to content, communications, banners, landing pages, and self-service.

Skills

Enterprise websites

Ecommerce platforms

SEO and AEO

Web analytics tools

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce Commerce Cloud

GA4

Google Tag Manager

Adobe Analytics

Freshpaint

Job description

Cardinal Health is seeking a lead for Digital Marketing & Ecommerce to own the website and customer portals, delivering intuitive, self-service experiences that help customers manage orders, track status, and complete activities online.

You will partner with Product, Marketing, UX, Analytics, and Technology to improve journeys, optimize content, and increase digital adoption while reducing friction and service contacts.