Remote Director, Data Center Operations

Remote; San Francisco (CA); Remote; USD 170,000 - 250,000; Full time

Benefits offered by this job

401(k) with 4% employer match

Unlimited PTO

Parental leave

Health insurance

Job summary

Giga Energy seeks a Director of Operations to own the day-to-day reliability, staffing, maintenance, and performance of its data centers. You will standardize staffing, uptime protection, and maintenance scheduling across a growing portfolio, while managing vendor relationships and reporting operational health to executives.

Remote role with field travel. You will lead operations teams across sites, drive incident resolution, and partner with commissioning to ensure smooth handoffs from new

Qualifications

• 10+ years in facility or data center operations.
• 5+ years managing operations teams across multiple sites.
• Experience owning uptime, maintenance, and staffing for mission-critical facilities.
• Track record building or scaling an operations function across a growing portfolio.
• Strong knowledge of MEP and electrical systems for facilities.

Responsibilities

• Own day-to-day operational performance across live data center facilities, including uptime, maintenance, and incident response.
• Build and enforce the operating standard across all facilities — staffing models, maintenance schedules, escalation procedures, and performance benchmarks.
• Manage facility operations teams and site leads across multiple locations, ensuring consistent execution.
• Own vendor and service provider relationships tied to ongoing operations, including contract performance and SLAs.
• Lead root cause analysis and resolution for operational incidents, updating standards to prevent recurrence.
• Own the operations budget across the portfolio, making staffing trade-off calls as facilities come online.
• Report on operational health, risk, and performance to executive leadership.
• Partner with commissioning and construction teams for clean handoffs from new facilities into steady-state operations.
• Drive continuous improvement in operating procedures as the portfolio scales.

Skills

10+ years experience

5+ years leadership

Uptime & maintenance ownership

Multi-site management

Executive stakeholder communication

Budget & vendor management

CMMS familiarity

Tools

CMMS

Job description

Giga Energy seeks a Director of Operations to own the day-to-day reliability, staffing, maintenance, and performance of its data centers. You will standardize staffing, uptime protection, and maintenance scheduling across a growing portfolio, while managing vendor relationships and reporting operational health to executives.

Remote role with field travel. You will lead operations teams across sites, drive incident resolution, and partner with commissioning to ensure smooth handoffs from new