Remote Director, Commercial Operations & Analytics

Cleveland Diagnostics; Cleveland (OH); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life & Disability

Retirement match

Bonus program

Paid family leave

Generous PTO

Flexible schedule

Job summary

Cleveland Diagnostics is seeking a Director of Commercial Operations to build and scale the infrastructure supporting sales, marketing, client operations and finance. This leader will own data analytics, dashboards, and reporting, linking strategy to performance to drive growth across functions.

You will collaborate with Marketing, Sales, and Finance to optimize go-to-market plans, forecast demand, and manage incentives while ensuring seamless order-to-cash workflows.

Qualifications

• 8–10 years in commercial operations, sales ops, or analytics.
• Experience supporting multi-product and multi-channel commercial models.
• Bachelor's degree or advanced degree in a related field.

Responsibilities

• Build and scale the infrastructure for CDx commercial operations, including data analytics and dashboards.
• Assist Sales in optimizing territory structure and collaborate with Marketing on go-to-market strategies.
• Establish systems to track issues, opportunities, and growth in current accounts; identify new opportunities.
• Inform go-to-market strategies with data-driven insights and cross-functional collaboration.

Skills

Commercial Operations

Sales Operations

Data Visualization

Excel

Education

Bachelor's degree or advanced degree in related field

Tools

Salesforce

Job description

Cleveland Diagnostics is seeking a Director of Commercial Operations to build and scale the infrastructure supporting sales, marketing, client operations and finance. This leader will own data analytics, dashboards, and reporting, linking strategy to performance to drive growth across functions.

You will collaborate with Marketing, Sales, and Finance to optimize go-to-market plans, forecast demand, and manage incentives while ensuring seamless order-to-cash workflows.