Remote Director, Commercial Lines Strategy & Ops

Insurance Office of America

Port Saint Lucie (FL)

On-site

USD 125,000 - 150,000

Full time

14 days+
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Benefits offered by this job

Health insurance
401K with match
Holidays & PTO
Career growth
Work-life balance
Community service

Job summary

Insurance Office of America is seeking a Director/VP, Commercial Lines to serve as a national subject matter expert in Commercial P&C and agency operations. The role partners with leadership to drive standardized workflows, optimize performance, and support M&A integration while delivering exceptional client service.

The position requires an active P&C license, CPCU/CIC designations, and 5–7+ years of operational leadership in a large agency or brokerage.

Qualifications

  • Active Property & Casualty license is required.
  • CPCU and/or CIC designation strongly preferred.
  • 5–7+ years of Commercial Lines operational leadership experience in a large brokerage/agency.
  • Experience with EPIC, workflow standardization, and operational optimization is a plus.

Responsibilities

  • Develop and execute Commercial Lines strategy with Divisional/Regional leaders.
  • Identify operational challenges and implement scalable solutions.
  • Establish standardized Commercial Lines workflows and best practices.
  • Lead process improvements to increase productivity and consistency.
  • Analyze staffing and capacity to support growth and service demands.
  • Support M&A integration initiatives through operational assessments and planning.

Skills

P&C License
CPCU or CIC
Leadership 5-7y
Commercial Lines ops

Education

CPCU
CIC

Tools

EPIC

Job description

Insurance Office of America is seeking a Director/VP, Commercial Lines to serve as a national subject matter expert in Commercial P&C and agency operations. The role partners with leadership to drive standardized workflows, optimize performance, and support M&A integration while delivering exceptional client service.

The position requires an active P&C license, CPCU/CIC designations, and 5–7+ years of operational leadership in a large agency or brokerage.

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