Remote Director, Clinical Systems & Pharmacy Operations

Ladders

United States

Remote

USD 135,000 - 249,000

Full time

6 hours ago

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Benefits offered by this job

Health insurance

401(k) plan

Stock purchase plan

Tuition reimbursement

Paid time off

Flexible work arrangements (remote, hy

Job summary

Ladders seeks a Director, Clinical Systems Operations (Pharmacy) to lead clinical systems across pharmacy workflows for a large multi-program environment. You will partner with IT and clinical stakeholders to align systems with operational needs and communications to members and providers.

This remote role requires strategic oversight, system enhancements, and successful implementation of new clinical systems and upgrades while driving efficiency across programs and coordinating with thousands

Qualifications

PM/leadership experience in healthcare or pharmacy ops.
Experience guiding clinical systems implementations and upgrades.
Ability to coordinate cross-functional IT and clinical teams.
Strong focus on operational alignment and stakeholder communication.
Experience in clinical systems operations leadership, pharmacy, or managed care operations.

Responsibilities

Oversee development and functionality of clinical systems to improve efficiency.
Ensure systems align with business expectations and operational processes.
Evaluate system performance and identify opportunities for improvement.
Manage implementation of new clinical systems and system upgrades.
Investigate and resolve issues related to clinical systems.
Coordinate workflows across 50+ clinical programs and communications to over 10,000 members and providers.
Collaborate with IT to support systems and program operations.