Remote Director, AI‑Driven Business Transformation

Sedgwick; Tampa (FL); Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k with matching

PTO and life insurance

Flexible spending or HSA

Job summary

Sedgwick, a global risk and claims solutions provider, seeks a Director of Business Transformation to lead enterprise programs and shape strategy, including AI-enabled operating models. You will sponsor large-scale AI-enabled process redesign and work with VPs to align priorities and resources.

A Master’s degree and 10+ years of experience in large-scale transformation are required, with a focus on driving measurable improvements across the organization.

Qualifications

• Master's degree from an accredited college or university preferred.
• Certifications related to business transformation and/or AI preferred.
• Ten or more years of experience leading large-scale transformation initiatives.

Responsibilities

• Leads enterprise or business unit–wide transformation programs aligned with strategic objectives.
• Shapes transformation strategy and translates priorities into actionable roadmaps.
• Sponsors AI-enabled process redesign and technology enablement initiatives.
• Partners with VPs and executives to align priorities and outcomes.
• Establishes enterprise governance, metrics and benefit realization frameworks.
• Drives data-driven decision-making and continuous improvement.
• Ensures transformation outcomes are embedded in operating models.
• Serves as a trusted advisor with executive presence and strategic insight.

Skills

Executive presence

Enterprise thinking

Change leadership

AI tools

Microsoft Office

Analytical skills

Time management

Leadership

Written reports

Team player

Education

Master's degree

AI/business transformation certifications

Job description

Sedgwick, a global risk and claims solutions provider, seeks a Director of Business Transformation to lead enterprise programs and shape strategy, including AI-enabled operating models. You will sponsor large-scale AI-enabled process redesign and work with VPs to align priorities and resources.

A Master’s degree and 10+ years of experience in large-scale transformation are required, with a focus on driving measurable improvements across the organization.