Remote Digital Training Specialist for Websites & Systems

Software Technology, Inc.; United States; Remote; USD 41,000 - 76,000; Full time

Job summary

State of Connecticut is seeking a Digital Trainer to design and deliver training for websites and information systems. The role involves building instructional programs, training diverse audiences, and simplifying complex government digital platforms for improved citizen and internal experiences.

The ideal candidate has strong instructional design skills, experience with CMS platforms (Sitecore), and a track record delivering practical, data-informed training in a fast-paced environment.

Qualifications

• Training and Education: Bachelor’s degree in education, Instructional Design, Communications, or related field.
• CMS Proficiency: Sitecore or similar content management system.
• Training Delivery: Proven track record in delivering training programs to diverse audiences.
• Content Development: Expertise in creating training materials and content strategies.
• Vendor Management: Liaising with vendors to ensure training standards.
• Project Management: Ability to prioritize tasks and meet deadlines.
• Analytical Skills: Analyzing training effectiveness and improvements.
• Communication: Clear verbal and written communication.

Responsibilities

• Develop instructional programs for multiple audiences using the State's platforms and tools.
• Create clear trainings for websites, digital forms, apps, chatbots, and dashboards.
• Deliver engaging training sessions and provide ongoing trainee support.

Skills

Solution-Focused

Data Aware

Customer-centric

Info Junkie

Highly Organized

Service-Oriented

Education

Bachelor's degree in education, Instructional Design, Communications, or related field

Tools

Sitecore

Jira

Microsoft Office

Teams

Job description

State of Connecticut is seeking a Digital Trainer to design and deliver training for websites and information systems. The role involves building instructional programs, training diverse audiences, and simplifying complex government digital platforms for improved citizen and internal experiences.

The ideal candidate has strong instructional design skills, experience with CMS platforms (Sitecore), and a track record delivering practical, data-informed training in a fast-paced environment.